Last updated: 30th of October 2025
1. Who we are
SkyPeople Training (“we”, “our”, or “us”) provides in-person aviation and cabin crew training courses.
We are based in Manchester, United Kingdom, and are part of EDM Ltd.
Registered office:
EDM Ltd,
Thorp Road,
Manchester, M40 5BJ
United Kingdom
Email: [email protected]
Website: https://www.skypeopletraining.co.uk
2. What this policy covers
This Privacy Policy explains:
- What personal data we collect
- How and why we use it
- How we store and protect it
- Your data protection rights
We’re committed to handling your information safely and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
3. What data we collect
We collect and process the following types of personal information:
a. When you contact us or enquire about a course
- Name
- Email address
- Telephone number (if provided)
- Message or course of interest
b. When you apply or book training
- Address and contact details
- Date of birth (if required for certification)
- Passport or ID details (for certain regulated training)
- Payment details (handled securely through our payment processor – we do not store full card information)
c. Automatically collected data
When you visit our website, we may collect:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Device and operating system information
This is collected through Google Analytics and similar tools to help us improve the website and user experience.
4. How we use your data
We use your personal data for the following purposes:
- To respond to enquiries and provide information about our courses
- To process bookings and manage your training
- To issue certification and communicate course details
- To send relevant updates or marketing communications (only if you have opted in)
- To improve our website, services, and marketing performance
We do not sell or rent your data to third parties.
5. Legal basis for processing
We process your data on the following lawful bases:
- Contractual necessity: to provide the training or service you’ve requested.
- Legitimate interests: to respond to enquiries, maintain records, and improve services.
- Consent: for sending marketing emails or newsletters.
- Legal obligation: to meet regulatory or accreditation requirements (e.g., EASA, UK CAA).
6. Sharing your information
We may share your information with:
- Training partners or regulators (e.g., UK CAA, EASA) for certification purposes.
- Service providers who support our operations (IT, payment processing, email marketing).
- Parent company EDM Ltd when relevant to your enquiry or booking.
All third parties are required to keep your information secure and use it only for the intended purpose.
7. How we store and protect your data
- Your personal information is stored securely on password-protected systems.
- Access is limited to authorised staff only.
- We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law (usually 6 years).
If you make a payment online, your details are processed securely through our payment processor, and we do not store your full card details.
8. Cookies
Our website uses cookies to improve your browsing experience and to analyse how the site is used.
You can manage or disable cookies through your browser settings.
For more information, please read our Cookie Policy [link to your Cookie Policy page].
9. Your data protection rights
Under data protection law, you have the right to:
- Access – request a copy of the personal data we hold about you.
- Rectify – request correction of inaccurate or incomplete data.
- Erase – request deletion of your personal data (in certain cases).
- Restrict processing – ask us to limit how we use your data.
- Object – object to certain uses, such as direct marketing.
- Data portability – request that your data is transferred to another organisation or to you.
To exercise these rights, please email us at [email protected].
If you’re unhappy with how we’ve handled your data, you can also complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
10. Updates to this policy
We may update this Privacy Policy occasionally to reflect changes to our practices or legal obligations.
The updated version will always be available on our website.